Terms and Condition

Your use of the BeautyWe (Affiliated to Mokhtalef Establishment for E-marketing: licensed with commercial registry number 2053117893), app and the services contained thereon, constitute your comprehension, understanding and agreement to this Terms of Service statement (hereafter termed “Terms of Service” or “The Agreement”).
 

The website and app has two basic functionalities: To help people choose their preferred products from the beauty companies and help the beauty companies show their products to reach to more customers. As a user you understand that we are a platform that help people conduct transactions, however we do not control the companies that provide the services listed on our website or app. Therefore, we are not responsible for the quality of products or services you receive from companies. We will not be liable for any kind of loss or damage.

Violation of the agreement may result in the permanent denial of access to your account. We reserve the right to full autonomy in curating our content. As such we may pause or delete any service or account at our sole discretion.

Periodically, we may amend this Terms of Service statement. You agree and accept that your usage of our website or app on or after the date when changes have been made constitutes your acceptance of these amended Terms.

You accept that your usage of website or app is conducted at your own risk. We make no warranty or representation that any materials, images, files or other content obtained directly from or via website or app are free from errors or computer virus. Securing your device against computer viruses is your own responsibility. We make no warranty or representation regarding inaccurate data, typing errors, omission or other defects that may be contained within the materials found on our website or app.

You are prohibited from transmitting or uploading any content, data or material to our site or app that is harmful or misleading. You are prohibited from using our service to transmit or upload materials that are considered offensive, defamatory, pornographic, obscene, copyright protected, unlawful, promotional, spam, or harmful in any other manner. You state and confirm that all information provided to us by you is accurate. You further undertake to ensure that all such data is regularly maintained and kept up to date. Failure to comply with any or all of these terms will result in your account being permanently blocked.

All images and materials hosted on our website or app, including the business name, are classed as the property of our Company and as such are protected by trademark and copyright laws. You are permitted to view the images and materials on your computer or device for the purpose of using our services, but you may not use the name, images or materials for any other purpose without obtaining the prior written consent of our company.

Our Responsibilities

We guarantee to:-

  • Ensure that our website has a service availability of no less than 95%
  • Provide web security in the form of SSL certification
  • Enable and maintain secure online experience for users
  • Keep all users updated and informed of any changes made to services
  • Treat all personal data as confidential and use it only in accordance with the relevant Data Protection law.
  • Investigate misuse of the service by any entity, and terminate access to the site for anybody found to be acting maliciously.
  • Add relevant beauty companies on our platform
  • Offer an option to purchase a subscription service

Conditions Of Use

You agree to:

  • Use our website only for the purposes stated.
  • Enter accurate and true information while creating your account (as a user or as a company)
  • Ensure that all of your passwords for access to the site are kept confidentially and securely.
  • Contact us immediately if you suspect your account has been accessed without authorization.
  • Always completely log out of the website when ending each session
  • Never attempt to copy, modify or reproduce the contents of our website or app, thus helping us to preserve the site’s integrity
  • Make no attempt to decode, reverse engineer or otherwise identify the source code of our website or app
  • Inform us immediately if you discover bugs, errors or faults on our website

Warranty Disclaimer

We provide our service on an “as available” and “as is” basis. Accordingly, we make no warranty that:-

  • The services will be provided without interruption, without error, and in a timely manner
  • Results obtained from your use of the services will be reliable or accurate
  • We are in no way liable for contents, services, action or inaction of any user or a company.
  • You agree and accept that we have no control over, and therefore cannot guarantee, the safety, legality or quality of any service advertised on our website, nor the accuracy or truthfulness of any company or a user.
  • We have no relationship or contact of employment with any user. Therefore, we disclaim any and all liabilities that may arise from the omissions, errors or acts of any such third party.
  • You accept and agree that we attempt to check everything posted on the website or app however we do not hold the responsibility to review or endorse, and therefore are not liable responsible for, the actions or contents or any website that our website provides links to. Accessing any website linked to our site is an action performed entirely at your own risk.

Fees

We do not charge any fee from the users looking for products or services, however we offer a trial session for companies where they are able to gain access to our services for free (for a limited period of time) and then there will be a fee (14.75%) taken of each purchased products from the beauty companies. The aforementioned fee will be deducted from Companies’ available balance before transferring the same after the trial period if a company did not cease the service or as per arrangement between the same. In the event a company decides to cease the services, they are able to cancel the subscription service. Once a subscription is obtained, fee will not be refunded for that period after the trial period.

Shipping and Fees Policy

- When the order is ready from our partners for shipping, you will receive the tracking number for your shipment via conventional communication methods such as email, text messages or notifications on smart devices. You can also follow up on the status of the order and track the shipment by logging into the customer's account in our electronic application and reviewing the order there.

- The delivery period usually does not exceed 15 working days, calculated from the date of delivery of the order to the shipping company to deliver our products to you inside or outside Saudi Arabia, but this period may be exceeded depending on the accuracy of the delivery address, the customer's presence at the delivery site, the shipping company, customs procedures, force majeure and other matters affecting logistics operations in the region.

- The shipping company will contact you on the numbers provided by you in several ways in accordance with its times and policies, and the customer must respond to the shipping company and coordinate with it to receive the order.

- The recipient's data cannot be modified or changed after creating the shipping policy for any reason.

- If the shipment is not received by the recipient for any reason and it is returned to the store, the store does not bear any fees for reshipment or loss of the shipment.

- The store is not responsible for delayed or damaged shipments during transportation or storage outside the store's warehouses, and we do not accept compensation for damage resulting from this process and the agreement is made directly between the customer and the shipping company as all shipments are insured.

- Shipping companies must be contacted directly before contacting the store to follow up on the status of your shipments.

- Shipping fees are 25 riyals for shipments within the Kingdom

- Shipping fees outside the Kingdom vary according to the country, region and shipping company

- There are fees for payment upon receipt and will be collected directly by the shipping company

- If the shipping company does not respond to you after 15 working days have passed since receiving the shipment from them, please inform us of this for guidance and intervention if necessary.

- Holidays, weekends and official holidays must be taken into account during the shipping process as they are not included in the number of shipping days.

 

How can I cancel my order?

- You can certainly cancel your order easily by logging into your account and submitting a cancellation request, provided that it is within 7 days from the date of submitting the order, and the cancellation request will not be accepted after this period.

 

Indemnification:

You agree that you shall defend, indemnify and hold harmless our company, along with its managers, officers, employees, members, attorneys, agents affiliates, assigns and successors, against and from any liabilities, losses, investigations, claims, judgments, settlements, costs, proceedings including but not limited to reasonable attorney fees and disbursements regardless of whether a lawsuit or another proceeding has been filed, that arises out of or is in any way related to i) your violation or breach of any applicable state law, Federal law or these Terms of Service, or ii) your infringing of intellectual rights or copyrights belonging to any entity or individual, or iii) your usage of our website.

General Disclaimers

The users understand that the company, and other associates featured on the website will not offer any advice. Users must understand that we are not forcing them to buy any product or service, and all the information displayed on the website is just for informational purposes. We will list the companies and it is up to you to buy beauty services from the various companies. The goal of the website and app is to provide options for those looking for beauty and perfume products.

 

Website Disclaimer

WE WILL NOT ACCEPT ANY LIABILITY OR RESPONSIBILITY FOR INDIRECT, DIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH MIGHT RESULT FROM YOUR USAGE OF THIS PLATFORM. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTY, IMPLIED OR EXPRESS, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, OR WARRANTY FOR THE ACCURACY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION CONTAINED UPON THIS WEBSITE, OR WARRANTIES OF NON-INFRINGEMENT OF ANY RIGHTS BELONGING TO A THIRD PARTY. THE COMPANY OFFERS THIS WEBSITE TO ITS CUSTOMERS AND OTHER MEMBERS OF RELATED INDUSTRIES AS A COURTESY, ON AN “AS AVAILABLE” AND “AS IS” BASIS. WE WILL ACCEPT NO RESPONSIBILITY FOR DAMAGES ARISING FROM YOUR USE OR INABILITY TO MAKE USE OF WEBSITE, OR FOR ANY DAMAGE WHICH MAY OCCUR TO YOUR DEVICES INCLUDING COMPUTER SOFTWARE AND HARDWARE, TELEPHONE LINES, MODEMS, BUSINESS, INCOME, TIME OR ANY OTHER PROPERTY OR INTANGIBLE. WE WILL ACCEPT NO RESPONSIBILITY FOR DAMAGES ARISING FROM MESSAGES SENT TO OR RECEIVED FROM US, OR FROM YOUR MAKING ANY USAGE OF THE MATERIALS, FILES OR IMAGES CONTAINED ON OUR WEBSITE.

YOUR EXCLUSIVE AND SOLE REMEDY FOR ANY DISSATISFACTION WITH WEBSITE AND THE SERVICES IT CONTAINS IS TO CEASE USAGE OF WEBSITE.

Limitation Of Liability

1. You acknowledge and accept that our company cannot be held liable for losses or damages related directly or indirectly to any of the following events, which are listed without limitation.

       ● Loss of data, usage, goodwill, profit, or other intangible loss

       ● Loss of access or failure in usage of our website or app

       ● Any loss relating to usage of our services but not directly attributable to us.

Copyrights And Other Intellectual Property Rights

1. Unless specifically stated otherwise, all copyrights and other intellectual properties within all material and content contained on our website, or connected to the Services (including but not limited to the logo and design features such as text, pictures, graphics, data, sound files, software and the arrangement thereof, and remain the property of our company (or the relevant companies registered on our website) and/or our suppliers and licensors, and are protected by intellectual property rights laws and international copyright.

2. You are hereby granted a limited, non-exclusive license to access and make use of our website or app for your own internal business or personal use. This license cannot be sublicensed.

Third Party Content

While using our Services, you may encounter content produced by third parties, including links to the web pages of said parties, which may include without limitation links to social media sites like Twitter and Facebook (deemed as “Third Party Content”). We have no means of controlling Third Party Content, and therefore do not endorse or adopt any of it as our own. As such we are not responsible for any Third Party Content, including but not limited to any misleading, incorrect, offensive, objectionable or indecent material. Additionally, your own dealings or correspondences with any Third Party are conducted solely between you and the Third Party in question.

Complaints

In the event that you have a complaint, wish to provide feedback, or have any queries, please email us and we will respond as quickly as possible.

Top