Your use of the BeautyWe (Affiliated to Mokhtalef Establishment for E-marketing: licensed with commercial registry number 2053117893), app and the services contained thereon, constitute your comprehension, understanding and agreement to this Terms of Service statement (hereafter termed “Terms of Service” or “The Agreement”).
The website and app
has two basic functionalities: To
help people choose their preferred products from the beauty companies and help
the beauty companies show their products to reach to more customers. As a user
you understand that we are a platform that help people conduct transactions,
however we do not control the companies that provide the services listed on our
website or app. Therefore, we are not responsible for the quality of products
or services you receive from companies. We will not be liable for any kind of
loss or damage.
Violation of the agreement
may result in the permanent denial of access to your account. We reserve the
right to full autonomy in curating our content. As such we may pause or delete
any service or account at our sole discretion.
Periodically, we may amend
this Terms of Service statement. You agree and accept that your usage of our
website or app on or after the date when changes have been made constitutes
your acceptance of these amended Terms.
You accept that your usage
of website or app is conducted at your own risk. We make no warranty or
representation that any materials, images, files or other content obtained
directly from or via website or app are free from errors or computer virus.
Securing your device against computer viruses is your own responsibility. We
make no warranty or representation regarding inaccurate data, typing errors,
omission or other defects that may be contained within the materials found on
our website or app.
You are prohibited from
transmitting or uploading any content, data or material to our site or app that
is harmful or misleading. You are prohibited from using our service to transmit
or upload materials that are considered offensive, defamatory, pornographic,
obscene, copyright protected, unlawful, promotional, spam, or harmful in any
other manner. You state and confirm that all information provided to us by you
is accurate. You further undertake to ensure that all such data is regularly
maintained and kept up to date. Failure to comply with any or all of these
terms will result in your account being permanently blocked.
All images and materials
hosted on our website or app, including the business name, are classed as the
property of our Company and as such are protected by trademark and copyright
laws. You are permitted to view the images and materials on your computer or
device for the purpose of using our services, but you may not use the name,
images or materials for any other purpose without obtaining the prior written
consent of our company.
Our Responsibilities
We guarantee to:-
Conditions Of Use
You agree
to:
Warranty Disclaimer
We provide our service on
an “as available” and “as is” basis. Accordingly, we make no warranty that:-
Fees
We do not charge
any fee from the users looking for products or services, however we offer a
trial session for companies where they are able to gain access to our services
for free (for a limited period of time) and then there will be a fee (14.75%) taken of each purchased products
from the beauty companies.
The aforementioned fee will be deducted from Companies’ available balance
before transferring the same after the
trial period if a company did not cease the service or as per arrangement
between the same. In the event a company decides to cease the services,
they are able to cancel the subscription service. Once a subscription is obtained,
fee will not be refunded for that period after the trial period.
Shipping
and Fees Policy
- When the
order is ready from our partners for shipping, you will receive the tracking
number for your shipment via conventional communication methods such as email,
text messages or notifications on smart devices. You can also follow up on the
status of the order and track the shipment by logging into the customer's
account in our electronic application and reviewing the order there.
-
The delivery period usually does not exceed 15 working days, calculated
from the date of delivery of the order to the shipping company to deliver our
products to you inside or outside Saudi Arabia, but this period may be exceeded
depending on the accuracy of the delivery address, the customer's presence at
the delivery site, the shipping company, customs procedures, force majeure and
other matters affecting logistics operations in the region.
-
The shipping company will contact you on the numbers provided by you in
several ways in accordance with its times and policies, and the customer must
respond to the shipping company and coordinate with it to receive the order.
-
The recipient's data cannot be modified or changed after creating the
shipping policy for any reason.
-
If the shipment is not received by the recipient for any reason and it
is returned to the store, the store does not bear any fees for reshipment or
loss of the shipment.
-
The store is not responsible for delayed or damaged shipments during
transportation or storage outside the store's warehouses, and we do not accept
compensation for damage resulting from this process and the agreement is made
directly between the customer and the shipping company as all shipments are
insured.
-
Shipping companies must be contacted directly before contacting the
store to follow up on the status of your shipments.
-
Shipping fees are 25 riyals for shipments within the Kingdom
-
Shipping fees outside the Kingdom vary according to the country, region
and shipping company
-
There are fees for payment upon receipt and will be collected directly
by the shipping company
-
If the shipping company does not respond to you after 15 working days
have passed since receiving the shipment from them, please inform us of this
for guidance and intervention if necessary.
-
Holidays, weekends and official holidays must be taken into account
during the shipping process as they are not included in the number of shipping
days.
How can I cancel my order?
-
You can certainly cancel your order easily by logging into your account
and submitting a cancellation request, provided that it is within 7 days from
the date of submitting the order, and the cancellation request will not be
accepted after this period.
Indemnification:
You agree that you shall
defend, indemnify and hold harmless our company, along with its managers,
officers, employees, members, attorneys, agents affiliates, assigns and
successors, against and from any liabilities, losses, investigations, claims,
judgments, settlements, costs, proceedings including but not limited to reasonable
attorney fees and disbursements regardless of whether a lawsuit or another
proceeding has been filed, that arises out of or is in any way related to i)
your violation or breach of any applicable state law, Federal law or these
Terms of Service, or ii) your infringing of intellectual rights or copyrights
belonging to any entity or individual, or iii) your usage of our website.
General
Disclaimers
The users
understand that the company, and other associates featured on the website will
not offer any advice. Users must understand that we are not forcing them to buy
any product or service, and all the information displayed on the website is just
for informational purposes. We will list the companies and it is up to you to
buy beauty services from the various companies. The goal of the website and app
is to provide options for those looking for beauty and perfume products.
Website Disclaimer
WE WILL NOT
ACCEPT ANY LIABILITY OR RESPONSIBILITY FOR INDIRECT, DIRECT, PUNITIVE, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH MIGHT RESULT FROM YOUR USAGE OF THIS PLATFORM.
THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTY, IMPLIED OR EXPRESS, INCLUDING
WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, OR WARRANTY FOR THE ACCURACY,
TIMELINESS OR COMPLETENESS OF ANY INFORMATION CONTAINED UPON THIS WEBSITE, OR
WARRANTIES OF NON-INFRINGEMENT OF ANY RIGHTS BELONGING TO A THIRD PARTY. THE
COMPANY OFFERS THIS WEBSITE TO ITS CUSTOMERS AND OTHER MEMBERS OF RELATED
INDUSTRIES AS A COURTESY, ON AN “AS AVAILABLE” AND “AS IS” BASIS. WE WILL
ACCEPT NO RESPONSIBILITY FOR DAMAGES ARISING FROM YOUR USE OR INABILITY TO MAKE
USE OF WEBSITE, OR FOR ANY DAMAGE WHICH MAY OCCUR TO YOUR DEVICES INCLUDING
COMPUTER SOFTWARE AND HARDWARE, TELEPHONE LINES, MODEMS, BUSINESS, INCOME, TIME
OR ANY OTHER PROPERTY OR INTANGIBLE. WE WILL ACCEPT NO RESPONSIBILITY FOR
DAMAGES ARISING FROM MESSAGES SENT TO OR RECEIVED FROM US, OR FROM YOUR MAKING
ANY USAGE OF THE MATERIALS, FILES OR IMAGES CONTAINED ON OUR WEBSITE.
YOUR
EXCLUSIVE AND SOLE REMEDY FOR ANY DISSATISFACTION WITH WEBSITE AND THE SERVICES
IT CONTAINS IS TO CEASE USAGE OF WEBSITE.
Limitation Of Liability
1. You
acknowledge and accept that our company cannot be held liable for losses or
damages related directly or indirectly to any of the following events, which
are listed without limitation.
● Loss of data, usage, goodwill, profit,
or other intangible loss
● Loss of access or failure in usage of our
website or app
● Any loss relating to usage of our
services but not directly attributable to us.
Copyrights And Other Intellectual
Property Rights
1. Unless
specifically stated otherwise, all copyrights and other intellectual properties
within all material and content contained on our website, or connected to the
Services (including but not limited to the logo and design features such as
text, pictures, graphics, data, sound files, software and the arrangement
thereof, and remain the property of our company (or the relevant companies
registered on our website) and/or our suppliers and licensors, and are
protected by intellectual property rights laws and international copyright.
2. You are
hereby granted a limited, non-exclusive license to access and make use of our
website or app for your own internal business or personal use. This license
cannot be sublicensed.
Third Party Content
While using
our Services, you may encounter content produced by third parties, including
links to the web pages of said parties, which may include without limitation
links to social media sites like Twitter and Facebook (deemed as “Third Party
Content”). We have no means of controlling Third Party Content, and therefore
do not endorse or adopt any of it as our own. As such we are not responsible
for any Third Party Content, including but not limited to any misleading,
incorrect, offensive, objectionable or indecent material. Additionally, your
own dealings or correspondences with any Third Party are conducted solely
between you and the Third Party in question.
Complaints
In the event
that you have a complaint, wish to provide feedback, or have any queries,
please email us and we will respond as quickly as possible.